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Could you remind us who your sponsor was for the FedRAMP program? But having new leadership there and having -- actually even underneath the leadership, there's always been a very strong bench underneath that leader that even though we did not have that leader in, we're definitely holding down the fort, if you will, as our new leader emerge. That's what we were saying. This live, 30-minute webinar will help you get started, and show you how to: Free cash flow in the first half of 2020 was impacted by our lower pace of bookings and lower collections rate given the challenging macro environment and our efforts to work with our customers to modify their billings or subscription terms.Free cash flow in the first half was also impacted by our new invoicing procedures, which moved many invoiced dates out 30-days. There might be companies that were using us internally that went external. I'm not seeing the same trends you are. Elena, what was the impact for -- on calculated billings this quarter from invoicing duration? Talend is a next generation leader in big data and cloud integration solutions that helps companies become data driven by making data more accessible, improving its quality and quickly moving data where it’s needed for real-time decision making. I don't think I ever won the lottery, but I don't think I've ever lost one either. We were encouraged, though, by the very healthy growth in new business deals. Zendesk (ZEN) had its Relative Strength (RS) Rating upgraded from 79 to 84 Tuesday. Archana has spent nearly two decades in the software industry and is currently the Chief Marketing Officer for Airtable, a very, very sexy company. We’ll be sending the recording out to everyone who registers.Cha-ching! And of course, that is a trend, of course. We’ll be sending the recording out to everyone who registers. Zendesk Announces Date of Second Quarter 2020 Financial ResultsZendesk Releases CX Benchmark Report for Startups Showing the Path to Success is in CXSenior Vice President of Investor Relations and Strategic Finance & Analytics There's a lot of messaging happening in the world of customer engagement right now, and we are powering a lot of that.

Q3 2015 Zendesk Earnings Call. You can sign up for additional alert options at any time. Makes sense?Thanks, DJ. Like customers, they don't want to -- they want the options to stay up with kind of current customer channels. Stick around afterward – we’ll be here to answer them!And if you can’t make the live session, don’t worry – we’ve got you covered. You guys are all scattered around my window here.
If I could kind of sneak one quick second one in there. So it's -- I think we're at a point right now where it's most, like, theories. And I think we put Sell a little bit. We did that earlier on with, like, email, like everything online, how we did it in gaming, how we did it for review sites, how we did it for YouTube comments and all these things. But just because your customer’s placed their order doesn’t mean your job as an online retailer is done. Stock Market In some cases, that meant extending the term of the contract. Thanks, guys for taking my question. We're in the -- still in the early days of our opportunity, and so I think that it is important for us to make sure we start with the right leadership there. I think it's still very volatile. I think, also, they're just in a different place. Is it typically being purchased as part of the broader bundle, part of the suite, typical add-on? And then maybe give a little more color on where you're seeing some of that recovery happening now? I mean, we don't focus, as you know, a lot on billings because we don't think it's -- it can -- it's just a timing thing. And already some of the contraction, a very small amount, so I'm not going to say this is completely sustainable, but a very small amount of some customers that have contracted, we've already seen a little bit of that come back.

Good to see everybody. But very encouraged by already some of the questions they're asking and their contributions.Got it. So we see that in a different pipeline behavior, so that can be hard to compare.

But, look, ping me after if you think that's something you want to follow-up on. We expect Q3 2020 non-GAAP operating income to be between $10 million and $14 million.Finally, I'll close with a reminder that our focus remains on strategically managing the company for the long-term with decisions optimized for delivering greater customer value and long-term financial growth and profitability. We are deprioritizing kind of how much we put it that front and center right now simply to keep things simple and easy for our customers.

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