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This week was a big one in the world of enterprise software: SAP announced plans to acquire Qualtrics, a fast-growing scrappy provider of survey and feedback software, for $8 billion.And this was not a small deal: Qualtrics’ revenues as of Q3 were $372 Million, and the company is … (Imagine if a customer service agent or product manager got that kind of real-time support. See how SAP Concur and Qualtrics CoreXM stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security.

Oracle, Saba, ADP, and Cornerstone have started building their own survey platforms. SAP CEO Bill McDermott said: “We continually seek out transformational opportunities – today’s announcement is exactly that. It also means Qualtrics functionality will likely appear in Ariba, Concur, Hybris, and just about every other product SAP has to sell.The big question for analysts is whether this was worth $8 billion to acquire. SAP's Financials SAP's second quarter revenues grew 1% to €6.7 billion (~$7.42 billion), ahead of the market's estimates of $7.3 billion. Earlier this week, SAP (NYSE:SAP) announced its second quarter results for the year that surpassed market expectations. But how do you undertand and manage it?This customer experience market, which started with tools to conduct surveys, is a set of software that helps every company operate like Amazon. For Qualtrics, this introduces a dynamic new partner with the belief, passion and scale to bring experience management to millions of customers around the world.Our mission is to help organizations deliver the experiences that turn their customers into fanatics, employees into ambassadors, products into obsessions and brands into religions. In that market, there is an army of vendors (Glint, CultureAmp, TinyPulse, Energage, Towers Watson, AON Hewitt, Perceptyx, and others) that provide various forms of pulse surveys, real-time feedback tools, and smarter and smarter employee survey systems.

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When you combine our operational data with Qualtrics’ experience data, we will accelerate the XM category with an end-to-end solution with immediate global scale. Compare real user opinions on the pros and cons to make more informed decisions. They are all growing at double-digit rates.As the chart below shows, these platforms are becoming more real-time, more intelligent (most can read comments and provide text and sentiment analytics), and more actionable. Qualtrics was planning to go public, but $8 billion in cash from SAP changed the company's mind. Our service is free because software vendors pay us when they generate web traffic and sales leads from GetApp users.Because we’re committed to help you find the right solution for your business needs, we list all software vendors on our website, and give them the opportunity to feature their solutions and collect user reviews.At GetApp, our comprehensive software listings, verified user reviews, product comparison pages, articles and AppFinder, our assistive tool, will empower you to make confident and well-informed purchase decisions.Both new and existing users can sign in with LinkedIn.© 2020 GetApp. All Rights Reserved. [21] At the time it was announced, the Qualtrics acquisition was SAP's second-biggest purchase ever behind the $8.3 billion acquisition of travel and expense management firm Concur in … Ultimate Software acquired Kanjoya and got into this business. Qualtrics CoreXM by Qualtrics Remove. This is an If SAP can pull this off, they could build a set of tools that help every company behave like Amazon; deliver real-time feedback to managers about customers, prospects, and employees – in an actionable and useful way. SAP secured €7 billion in financing.

And now that SAP has jumped in, I think we will see more large vendors do the same.It’s never easy to tell when an acquisition will pay off. employee experience? SAP PLM by SAP View Details. For almost 40 years SAP has dominated the world of building software companies need to run their business. In today’s digital world, if your experience isn’t good, you just don’t do business with a company. GetApp® is a registered trademark of Nubera eBusiness S.L. Remove. We need a platform that can collect data easily, report and analyze it in real time, and then publish the data to the managers who need it so they can immediately act. The Seven Things We’ve Learned.New Research Shows “Heavy Learners” More Confident, Successful, and Happy at Work SAP buys Qualtrics for $8 billion, aims to combine experience, operations data.

Supported by a global team of over 95,000, SAP will help us scale faster and achieve our mission on a broader stage. )In the SAP world, this means the company could plug Qualtrics into SuccessFactors and immediately offer a solution for employee experience measurement coupled with talent and HR management.

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