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Thanks for being open-minded about this.Even the recent Turkey issue–Aeroplan made me pay a change fee even though the change was 1.)

@MB: Were these tickets they bought on Air Canada or back on the original SWISS? TDZLDH (Aeroplan No *********)*Flight * AC**. But all I want is for my ticket to be honored. not my faultThe Compensation Fund is basically an insurance agency designed to protect consumers after travel provider bankruptcies. Explore the many ways you can earn and redeem points with hotels and experiences worldwide. I called into AP and they weren’t willing to do anything to help. Hopefully this will lead to some regulations. Nevertheless, I am planning a two-prong plan of attack in hopes of staving off litigation. And I doubt they have any regulatory authority…From what I can see, the Compensation Fund covers much more than bankruptcy.Furthermore, I have not been refunded anything and even if I was, refunding does not come close to making me whole because of the cost of buying a new ticket. @ Matthew — If you weren’t getting revenue from blog posts, I would call this a waste of your time. Plus, the fact that more than week passed without official communication makes it even more unreasonable to rescind the contract.I agree with you but I would argue that the letter is “many things” while the spirit is bankruptcy, acts of god, etc. Flying my family home nonstop in SWISS First remains the prize, not a court victory. I dreamt that I was parked outside my childhood home ( at my current adult age) when I saw a plane flying low and fast. They refused to budge when I called and cited the 24 hour cancellation rule. Substituting a good for the service (award bookings) might persuade people why the Swiss/Aeroplan logic is deeply flawwed:Home Depot has every right to decide not to sell Air Conditioners, but if they sell you an air conditioner and you leave the store with said air conditioner, Home Depot doesn’t have the right to call you back over a week later and take it back because they didnt like the price.Keep in mind that this is NOT a scenario where the “air conditioner” is out of stock and CANT be delivered. Regardless, I’m sure AP would do it in a heartbeat with or without your permission. Like you and me. And these are travellers in premium check in’s, lounges and so on.Not wanting to fly Swiss, having negative attitude towards them, boycotting them because you PRESUME things about them, is rather petty, methinks.Hope you have a better experience than this pal who flew AF SIN-CDG using miles and settled into his curtained off seat in F, only to be told the wine list wasn’t loaded by catering. And yours too.Matthew is an avid traveler who calls Los Angeles home. TDZLDH *Flight * AC**. I doubt that they are going to do anything for you since Aeroplan is offering a refund/rebook (and I doubt they’ll feel sorry for you rebooking in J with the fare difference reimbursed either). @Informer Right now I’m personally amazed at the comment that I just read. Aeroplan is one of them (verified by the link above).But I underscore once again that I will stand by my earlier promise if necessary. The owner of this site is not an investment advisor, financial planner, nor legal or tax professional and articles here are of an opinion and general nature and should not be relied upon for individual circumstances.Join our mailing list for a daily summary of posts! Trying to weasel your way out of your earlier threat to sue?All I can say at this point given everyone thinks they are an aviation lawyer, with specific knowledge of DOT rules and an inside track on what should happen, is to repeat one of my favorite legal bloggers:“The stupidest person on the internet doesn’t get to tell everyone what the law is.”So, if this applies to you, please stop. I hope you prevail.

Quebec maintains an The Compensation Fund for Customers of Travel Agents is a financial protection plan administered by the Office de la protection du consommateur. We've worked hard to make the FAQs as helpful as possible. Also think, people working there are just that – people. Please reach out to our Points.com experts through email. ** Are there any cancellatio...Sharing is what powers GetHuman's free customer service contact information and tools.

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