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One key move came in 2015, when the company acquired a majority stake in home insurer ASI for roughly $875 million in cash in an effort to better bundle auto and home insurance. https://fortune.com/businessperson-of-the-year/2019/tricia-griffith CEO Tricia Griffith shares with us the ideals she continues to put at the forefront of Progressive. Tricia Griffith. In 2008, she returned to Claims as the group president, overseeing all claims functions.

Tricia joined Progressive as a Claims Representative in 1988 and has served in many key leadership positions during her tenure.

Early life and education.

It was also the first to offer 24/7 claims reporting.“We are constantly reviewing our processes to identify areas where we can learn and improve,” “If you’re not yourself, you can’t be a truly great leader,” The insurer’s stock was up nearly 50% over the last year, and profits have more than doubled. Just two years after taking over as president and CEO of insurance giant Progressive in 2018, Tricia Griffith became the first woman to be named Businessperson of the Year by Fortune magazine—such has been her impact on the company and the insurance industry more broadly. It was co-founded in 1937 by Jack Green and Joseph M. Lewis, and is headquartered in Mayfield Village, Ohio. But under Griffith’s leadership, it has moved far beyond that. She became Chief Human Resources Officer in 2002, launched the company’s first ever diversity and inclusion program, and served as President of Customer Operations and COO of Progressive’s personal lines branch, before being appointed CEO in 2016.Griffith’s drive and self-belief has not only seen her become a role model for fellow business-women, but also helped Progressive maintain its reputation as one of the most innovative companies in its space: while the company had been trying to sign up homeowners roughly a decade before the ASI purchase, Griffith led the charge to rapidly expand their numbers from around 400,000 to 1 million in just over two years—a major factor driving the recent premium growth surge.While Griffith’s business acumen has driven results, it’s her approachable and authentic leadership style that many employees will cite as a key to the company’s success. She held several managerial positions in the Claims division before being named Chief Human Resources Officer in 2002. Cleveland/Akron, Ohio Area. Progressive refers to these bundle shoppers as Robinsons, a move to personify customers rather than using sterile insurance lingo.After attending Indiana State University and joining the advanced management program at the Wharton School of Business of the University of Pennsylvania, Griffith began her career at Progressive in 1988 as a claims representative in Indianapolis. Yet she started out much lower down the ladder, joining Progressive as a lowly claims representative in 1988 and climbing the corporate ranks through a combination of hard work, talent, and vision.The Progressive Corporation is one of the largest providers of car insurance in the United States. In 2018, Progressive’s annual Culture Survey placed the company in the 96th percentile of all companies who use Gallup’s survey, highlighting an engaged culture which continues to lead to success.Griffith has also gained a reputation for her generosity, especially where fellow female employees are concerned. Tricia has 2 jobs listed on their profile. The efforts have paid off. Tricia Griffith.

View Tricia Griffith’s profile on LinkedIn, the world's largest professional community. Griffith began her career in the insurance industry by joining Progressive in 1988 as a claims representative in Indianapolis. Indeed, technology has always been at the forefront of Progressive’s growth.

See the complete profile on LinkedIn and discover Tricia’s connections and jobs at similar companies.

The company insures motorcycles, boats, RVs, and commercial vehicles, and also provides home insurance through select partners. Progressive Corp. today said President and Chief Executive Officer Glenn Renwick is retiring this summer after more than 15 years as CEO. Progressive has long been viewed as the best-managed major auto insurer in the U.S., with the highest returns and superior technology.

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