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609 reviews Text app to 54555 to download. Skip to content COVID-19: Updates affecting customer service, roaming, data overages, and store closures For non-regulated services, contact the CCTS:. If you've tried unsuccessfully to resolve an issue directly with TELUS, To help us improve this website, we'd love to hear your feedback. Plus, TELUS Assist is available 24/7. “No internet” Telus Customer Service Phone Number. If you still need help, TELUS Assist will direct you to a live agent. “You called me” Register on My TELUS To register, you will need your phone number or account number as it appears on your bill. Please note that TELUS never sends emails or texts to customers asking them for their password or payment information.
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“Need amount of bill” To get started, click the chat icon at the bottom right of this page.Get answers to specific questions & advanced issues from other TELUS customers.Visit us for products and experts that can help with all of your needs.TELUS Mobility in the US (for customers roaming in the US)TELUS Mobility international (for customers roaming outside Canada)If youâve already contacted TELUS and your issue remains unresolved, Our goal is to satisfy our customers and we welcome opportunities to improve our service.
Commission for Complaints for Telecom-television Services (CCTS) CCTS is an independent agency whose mandate is to resolve complaints of consumers about their telecom and TV services, and complaints of small business customers about their telecom services, free of charge.
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Browse our collection of helpful articles related to your TELUS bill and making payments, including questions about moving to a new address, travel plans, and your first bill. Our content is free because we may earn a commission if you purchase products after clicking ads on our website. “Billing” Rights Reserved “New service in Canada” 1.6 Reach us by Live Chat, Email, Twitter or Phone or save yourself time by getting help at TELUS Support. No calls for this period.
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Recently, some TELUS customers received fraudulent phishing emails designed to look like a request from TELUS to provide or update their billing information, or pay an overdue bill. As part of Telus Communications's' ongoing commitment to putting customers first, TELUS has established a Data & Trust Office specifically charged with ensuring that Company's data handling practices are responsible and respectful of The Client's privacy.At TELUS, Telus Communications know The User's privacy matters to The Customer earning and maintaining The Customer's trust matters to www.telus.com The Company understand that in today's technologically complex, data-driven world, it can be difficult to stay up-to-date on how personal information is being used.
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