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we then went up the bar and were very displeased with the quality of the drinks, 12€x2 for a glass of basic Chardonnay which would not cost more than 5€ a bottle retail price, that is one painful markup. Lovely rooms, great location and nice helpful staff. Home made bakeries and cookies ! It is always a pleasure to receive positive feedback and to know that throughout your stays with us, our services and facilities continuously met your expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Rest assured, we will share your warm feedback with all of our ambassadors and thank you again for sharing your experience. The rooms are very clean and spacious. It is always a pleasure to receive positive feedback and to know that you were able to enjoy our unique breakfast options at our restaurant Mu Luxembourg. Or taste some local specialties at one of the many bars and restaurants spread around in the historic city centre.This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.All rooms have the Sofitel 'MyBed' for unrivalled sleeping comfort and artistic decors in natural pastel shades. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. we are glad to know that our service delivery met your expectations, please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
11:30 - 14:30 We are delighted to know that our services and facilities met your expectations. We are disappointed and will not be going back.From the moment we stepped our feet into the hotel, we loved everything. The view from the restaurant is stunning. Thank you again for sharing your experience, and it is our hope to have the chance of serving you better in the near future. We are delighted to hear that you enjoyed your getaway weekend and that you were able to fully take in our unique panoramic views from our restaurant Mu Luxembourg and our bar L'Observatoire. Sincerely, Fernando López Lens General ManagerDear Myeongju K., Thank you for taking the time to give us your feedback regarding your experience at Sofitel Luxembourg Le Grand Ducal. Drop down your bags and relax at the luxurious hotel Sofitel.
Great room, luxurious, amazing bar with view on the valley (great cocktails! The hotel is well located and the rooms are comfortable and well furnished. Please rest assured, we will share your warm feedback with our ambassadors and we look forward to welcoming you again in the near future. Rest assured, we will share your review with our teams from both the hotel and our restaurant Mu Luxembourg who will be delighted to know that the quality of our services and facilities met your expectations. Cannot expect more!Wonderful stay for St Valentine's day treat. Or admire the art collection at the Musée d'Art Moderne Grand-Duc Jean (MUDAM) or Dräi Eechelen Museum.

Sincerely, Fernando López Lens General ManagerDear Mike, We are thrilled to receive your delightful review following your stay at Sofitel Luxembourg Le Grand Ducal. It is situated on the top floor of the 5 star Sofitel Le Grand Ducal hotel. Dear Guest, We are pleased to announce the oppenning of our new restaurant. Sincerely, Fernando López Lens General ManagerDear Kpate, We very much appreciate your comment regarding your stay at the Sofitel Luxembourg Le Grand Ducal. Comfortable rooms with a great view. Please rest assured, we will share your feedback with our team members who will be thrilled to receive such praise. Warm regards, Sofitel Luxembourg Le Grand Ducal hotel overlooks the centrally located Pétrusse Valley and the historic district of the city. Very nice service and top quality rooms.Very professional and no issues experienced during my stayThis is the 3rd stay at the hotel and it didn't disappoint. I then put my mask on a bit shocked at the attitude of the staff member and remind them that the 2 previous couples they had checked in did not wear a mask, that no one in reception was wearing a mask and that even them (the staff members) weren't wearing a mask. We look forward to welcoming you very soon. Localisé au huitième et dernier étage du Sofitel Luxembourg Le Grand Ducal, le nouveau restaurant Mu Luxembourg vous séduira par sa vue panoramique sur toute la ville de Luxembourg mais surtout par son tout nouveau concept. It is always a pleasure to receive positive feedback and we are delighted to hear that your St Valentine stay went above and beyond all of your expectations. Please rest assured, we will share your comments with our team and even more so with Ethan.

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