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Get a free consultation today. Log in using your individual credentials. Click Detailed Settings (lower right). For accurate pricing information, please select your region below:Learn the difference between individual and group voicemail options and how to access and manage voicemail for your Shaw Business SmartVoice system. For accurate pricing information, please select your region below:You can customize the greetings, music, and announcements your callers hear by uploading your own audio files to the SmartVoice web portal.Your group administrator can upload audio files to replace the default hold music and auto attendant messages.To learn how to set your audio file as hold music, read You can personalize your individual voicemail greeting using the SmartVoice web portal.To learn how to set your audio file as your voicemail greeting, read You can audio files using the SmartVoice portal and a microphone like the one in your computer. While you are logged in to a SmartVoice individual or group voicemail, you can press numbers on your desk phone to access menu options. If you don’t have an audio file to upload, you can record live audio using your phone. You can personalize your individual voicemail greeting using the SmartVoice web portal. Click the gear icon under Settings. If this happens, you should enter the same passcode each time.There are four ways your phone tells you that you have new voicemail messages in an individual or group voicemail accessible from your phone.While you are logged in to a SmartVoice individual or group voicemail, you can press numbers on your desk phone to access menu options.While listening to your own messages, the options under 8 — We can help you find the support solutions for your business. You may be asked to enter your passcode multiple times. Forgotten user, administrator, and group voicemail passcodes will need to be reset by the group administrator. Go to smartvoice.shawbusiness.ca. © 2020 Shaw Communications. You’ll need your group administrator password, the group voice portal extension, and the auto attendant extension number. Log in using your group administrator credentials. Click Profile/911 Update. Under Messaging, click the Edit button next to Voicemail Management.
Go to smartvoice.shawbusiness.ca. We can help you find the support solutions for your business. Unfortunately, we couldn't detect your location. Plans starting from $31.95/seat/mo*.

Under Voicemail … Replace your old phone system with Shaw SmartVoice. Shaw SmartVoice; collaborate seamlessly without missing a beat. SmartVoice Video Tutorials & User Guides; Download SmartVoice Mobile & Desktop app; How to access and manage voicemail for Shaw Business SmartVoice; How do I set up voicemail to email on my SmartVoice? Under Announcement Repository, click Add. Enter the group voicemail passcode followed by the # key. How to manage SmartVoice voicemail greetings online; How do I access my SmartVoice group voicemail; Get to know your SmartVoice online web portal If you do not have the group voicemail extension on your phone: Dial ✱99, then press the ✱ while in the menu. Group administrators can update voicemail passcodes for all users, but can't see current passcodes. Accessing your My Shaw Voicemail To access your My Shaw Voicemail, please visit http://my.shaw.ca and log in or register for a new account if you have not done so before. Call *98 from your desk phone or mobile/desktop app and enter your passcode.For remote access, call 1-855-610-6096 and enter your 10-digit SmartVoice number.Individual users can update their passcode through the portal.

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