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endobj ServiceNow Tutorial: Import Sets Demo. It is mainly targeted for software professionals who are involved in ServiceNow administration and its development.This is an elementary tutorial which will help you to understand the concepts of ServiceNow from scratch. ServiceNow enables Real time analysis and reporting, Data confidentiality & integrity, improved operational tracking; ServiceNow has a 10-12 month release cycle, launching new UI, apps, and features with every release. 5 0 obj The tutorial also covers the basics of IT service management (ITSM) and Cloud computing. 3 0 obj 4 0 obj <> <> <> <> Next in this ServiceNow Tutorial let us take a look at this that would help us another important concept. 9 0 obj Figure 7 – Self Service Homepage in the Content Frame The Refresh icon in the upper-right corner of the homepage is used to refresh the page. <>/Font<>/XObject<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 595.32 841.92] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> %PDF-1.5 Though simple it is very important and integral for ServicNow’s smooth functioning. ServiceNow is used by 1) Employees, 2) IT Support Team, 3) Administrators, 4) Implementers, 5) Developers This living document is the true source for all information regarding Service-now.com tool.

At the end of this tutorial, you should have gained good knowledge in ServiceNow administration and development. No real association or connection to ServiceNow products or services is intended or should be inferred.

ServiceNow Fundamentals is designed for users with various organizational roles who are expected to work within the NOW Platform®. %���� endobj 5 | ServiceNow: User Guide 3. 2 0 obj

endstream (����*=oڶَ��i� ���6 Generating Developer Instance In this tutorial, we will use the ServiceNow developer instance and we also recommend endobj x�흇_9��.K[�"����D���8�����?�2Ifvh�I~�G?�l&���;y�I13.ruvQ���:\\\l�����qN�����]��]��8�\\�H*7w�P�)װ8�4�� x����j�0����Y���f B`.I�Ҕ�q�"d�Nc�S��oٙR��-��x%đ��?� ��������̗�8r��R�v� ���]O�v��P~ �2 G�}��>\ �}��$n� ί�f�����ӝ�m��\˚�{��|,�M^Vu�VM�V�>��֛"(v���[��Q�y�/:٦��ƀ@��?fd��o�۱��ap��]l��U����E��Ml��=do���8��S@�H��/�V�)�? ServiceNow is a cloud solution company which is used for process automation, IT service management, IT operation management and IT business management. stream It will be good to have some basic understanding of ITSM, however, not mandatory. 1 0 obj
Looking for product documentation on older releases? You can specify a refresh interval of 5 minutes, 15 minutes, 30 minutes, or 1 hour by clicking the Settings icon next to the Refresh icon and selecting the desired option. 6 0 obj This was about ServiceNow and its capabilities. ServiceNow is a cloud solution company which is used for process automation, IT service management, IT operation management and IT business management. <> endobj Some examples and graphics depicted herein are provided for illustration only. endobj stream 5 TRAINING MANUAL Service-now.com is unique in that we maintain all or documents online within our wiki. �A9��Q9�S����$7ݔ�������4���� endobj There is no prior knowledge required to learn ServiceNow administration, but for ServiceNow development, knowledge of Javascript is mandatory. 7 0 obj The default is Off (no refresh).
ServiceNow developer instance was launched, to promote the use of ServiceNow and to provide the resources, so that the developers/administrators can learn, build, enhance and customise the applications in ServiceNow. Import Sets is another important concept. q��h^�߿��jKV �GK�w:u[kOî�yY8X6�k a��{��%DE�|X�G6��2��?R�֌ʽ(�A�o���i��}d%�(�v�s�2�HHS�� ��� �O�I~% endobj <> <> <>>> At the end of this tutorial, you should have gained good knowledge in ServiceNow administration and development.This tutorial is designed for readers who are interested in understanding the concepts of ServiceNow. 8 0 obj

Browse content for our archived release versions. The ServiceNow Developer Program provides developers with resources to learn, build and deploy applications on the ServiceNow platform, and offers resources to ensure a successful application building experience endobj

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