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Very unprofessional. Submitted a 3” packet of documents. Even though Amock stated in written record that they would secure the subordination agreement, this did not happen.
No reviews for this period. To ensure we give you the best client service, we monitor and record your communications with us. Thanks Seems reasonable. I have friends who have completed their refinance efforts in 30 days (different company) with much more complicated requirements.
I don’t think they even communicate with each other. Disgusted with ROCKET MORTGAGE Do you have something to say about Rocket Mortgage? Thus, when we considered buying new home we called them first. Need help with signing in, an in-process loan, or a closed loan? Additional conditions or exclusions may apply. Trying to get a refinance for lower rate on a mortgage loan that they service but once I submitted everything I was ghosted. The algorithm is subject to change in future. as required by its state of incorporation, and applicable legal and regulatory requirements. Compare Rocket Mortgage vs Regions Bank Customer Service. Our content is free because we may earn a commission if you purchase products after clicking ads on our website. Get a personal loan to consolidate debt, renovate your home and more Rocket Mortgage ranks 185 of 849 in Loans and Mortgages category. I just logged in when I get a notification, check my to do list and complete all tasks in a timely manner. Trustpilot gives the service a 9.4 out of 10 based on more than 1,000 reviews. 1 review Horrible customer service and would not recommend to anybody.... Now after this review has been left I am contacted 4 hrs later by someone in their social media department who apologies for my experience. No one knows what is going on. Support I simply wanted to refinance our home with Rocket Mortgage. 1070 reviews Quicken Loans received the highest score in the J.D. Rocket Mortgage We’re obsessed with exceeding your expectations and providing an experience that is unmatched. I will definitely recommend Rocket Mortgage. Rocket Mortgage was a waste of time. more details If you are vigilent you will catch them in a lot of tiny inconsistencies and vague cost figures that are used to cover little scams. Our content is free because we may earn a commission if you purchase products after clicking ads on our website.Help with signing in, an in-process loan, or a closed loanHelp with signing in, an in-process loan, or a closed loan Approximately 30 days ago we closed on a refinance loan with a cash out provision. It was a simple refinance. We were told a beginning of July closing and now I can’t get anyone to call us back. If your eligibility in the program does not change and your mortgage loan does not close, you will receive $1,000. About Us I am a 34 y/o who just graduated grad school and started a business of my own. Will be going elsewhere. I was lied to consistently but subtly by my agent, who then passed the buck to his subordinates to clean things up. Access tools and articles that can help you reach your financial goals Absolute WORST experience ever. Pre qualified in Dec 2019 while looking for property. I contacted Rocket Mortgage thru their web site for a quote. However, credit reporting agencies legally have up to three business days to lift a freeze. Rocket Mortgage and their agent Amrock failed to secure the stated subordination agreement and closed our HELOC. Here is how they do not help their customers during a crisis. For the past two years, I was privileged to be supported by my partner while I built the business and finished school. Thanks Rocket Mortgage.
Was thinking of purchasing a house and just out of curiosity was checking online. Visit this website Everything is smooth on the surface when they set up your mortgage, but don't look too deep. Buy a home, refinance or manage your mortgage online with America’s largest mortgage lender¹ It was not reflected on the website as a needed item. Here is how they do not help their customers during a crisis. It began to feel sketchy so was like you know I will just use a local lender. Currently you can call only US numbers. Rocket Mortgage is often thought to be one of the first in the industry to implement a customer experience program. Be careful.
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rocket mortgage customer service
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