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A router on top of a bookshelf or desk will give you better reception than a router placed behind or under furniture.If you have completed the steps above but are still having issues connecting to Netflix, contact your internet service provider. So what's the problem Susan? Netflix uses essential and performance & functionality cookies ( Show 5 more comments.
I’m using google chrome browser and it worked before but now it doesn’t. Because there is no reliable way for us to determine the region(s) a VPN or proxy is being used in, any VPN or proxy may prevent you from streaming content that is not available globally. Please provide a short description of your issue Cancel Post comment. From the on-screen menu, select the gear icon on the right. Netflix works fine on my computer however it is not working on my smart TV??? If you are also struggling for similar problems, Netflix app not loading or crashes, Here apply solutions below.

If you cannot locate the gear icon: From within the Netflix app, use the arrows on your remote to enter the following sequence: They can help you determine whether your router is properly set up to communicate with the other devices on your Factors such as third-party hardware, poor internet connectivity, and the reliance on apps have resulted in Netflix not working as it should; some of these Netflix problems include loading a black screen on your tablet or TV sets, inability to play any TV shows or movies, the app not opening properly or crashing, etc. Question. Check with your network administrator to make sure streaming services such as Netflix are supported and not intentionally blocked. When I host a screen share to watch Netflix the other participants only see a black screen where the video is. Volume only works with Netflix. Press the Home button to return to the Home screen. Custom connection settings might include:If you are connecting with a Virtual Private Network (VPN) or proxy service, disable it and connect directly with your home internet. See Once you're connected to the internet, try Netflix again. Technician's Assistant: Is your TV connected to a surge protector or power strip? Swipe up on the Netflix app to close your session. 0 /1024. If possible, try a different network. I did still not working home network. Check and make sure you have a stable working … Please provide a short description of your issue If you need assistance changing these connection settings on your streaming device, please reach out to the device's manufacturer.If you're connecting over Wi-Fi and the above steps didn't help, follow these suggestions:Move your router to a new location to improve signal strength.

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