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However, after few broken links I called and was informed that "probably you can't do it online". June 17, 2017. Our Croatia Airlines Airbus A319 parked at London Heathrow. The flights were late every time I, or anyone I know flew with Croatia Airlines. Quality 8.5. It's a nag, we had to rearrange our schedule to be at the airport 1h and 30min early, as advised by Croatia Airlines. We have reached out to cancel the four reservations we have for this week and next, and they are not allowing us to cancel. I was flying with Croatia Airlines more than 10 times, and everything was OK (except some turbulence from time to time, but this is out of their power) . Plan and book flights online, find airline tickets, check flight status, timetable and web check in. In 2015 i travel from Atlanta USA to Bosnia. Also, when I departed London I took my bag as hand luggage. Great, everything was fine, Normal company See business transparency Country: Croatia: Airline Founded : 20 Jul 1989: Base / Main Hub: Zagreb (ZAG / LDZA) Focus Cities: Dubrovnik (DBV / LDDU) Split (SPU / LDSP) Fleet Size: 13 Aircraft : Average Fleet Age 1: 15.7 Years: Official Site International destinations include points in Austria, Belgium, Bosnia and Herzegovina, Denmark, France, Germany, Greece, Ireland, Israel, Italy, Kosovo, Macedonia, the Netherlands, Norway, Serbia, Spain, Switzerland and the United Kingdom. I flew with Croatia Airlines from Frankfurt to Zagreb to catch a connecting flight to New York with Air Serbia. Terrible experience. For added ease, our smart choice which comprises the recommended option according to price, is highlighted at the top.

Couldn't check in online - again no apology. That doesn't work for us. But initially they only provided cargo services for UPS. Originality 8.7. Because they claimed it was “too big” ( was a normal size) now, they could have checked it in under my name free of charge since I had no checked bag under my name ( I’m entitled to one free one) but they refused, and instead scammed my boyfriend for $400... the only reason he paid was because we were close to missing our flight. They still refuse to refund his money and claim they can’t do anything since he already paid. !Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! It was rly fine, can not complain on anything..

Please consider allowing us to cancel for a refund. Went from London to Zagreb and back with them. Cabin crew seems to be frustrated and talk things about non Croatian speaking customers in Croatian language. Photo: Jakov Fabinger Their customer services are very rude and arrogant. In total my journey was delayed by 17 hours. Service is OK, planes are decent. The airline has also designated Dubrovnik Airport (DBV) and Split Airport (SPU) as focus cities. Croatia Airlines; IATA OU: ICAO CTN: Callsign CROATIA AIRLINES: Airline Full Name: Croatia Airlines d.d. Overall a nice company with some outdated planes and poor food choice considering that it is based in Croatia Croatia Airlines has been awarded the highest ranking for safety with 7-stars from the world’s only safety and product rating agency AirlineRatings.com After careful evaluation and feedback from the airline and aviation industry AirlineRatings.com has upgraded its seven-star safety rating system to give more importance to IOSA and this move elevates Croatia Airlines up to […] The airline has also designated Dubrovnik Airport (DBV) and Split Airport (SPU) as focus cities. Do you seek a solution where online check in is from last century, dosnt work and no one i customer service answers on mail ore phone, then you found your match! More or less except last evening flight to Split from Zagreb they are always in time. I have been flying this route for years so the review below includes historical references to how the service on this route has changed. Croatia Airlines tries hard to be a "proper" airline not a budget flyer and generally succeeds. I submitted a compensation claim and over 2 months later it still has been ignored. Will be avoided at all costs from now on, it is not worth the time and money.

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