getting a refund from luxury escapesmauritania pronunciation sound

LE are entitled to enforce the T&C's you agreed to.We have booked to go to Sydney for the Royal Easter Show now cancelled and reservation at the Hyatt Regency from Wednesday 8/04 to 13/04 I was wanting to transfer until November anytime.My reservation number 54002434 and 54002578 for a 2 day and a 3 day.The reservation is in the name of Janet and Barry White.My email address is janetwhite10@bigpond.comJanet for goodness sakes remove your post with your personal email and full names!Go to Report inappropriate content bottom right corner of your post.This site is available to be read by everyone on the planet including scammers and spammers.We aren't he Hyatt Regency in Sydney.

Disgraceful customer service.

Initially they suggested I could re-book the hotel for another set of dates but I said it wasn't possible because we were supposed to be there for an event (which has been cancelled) and they instead gave me a credit voucher. Their own refund policy states: Save on holiday travel & accommodation packages with Luxury Escapes. Unfortunately we don't have Ah, that’s the issue with booking via a third-party. The problem with this is the only way of enforcing this is taking them to court.“That involves them having the money and some of these companies, the way they work their cash flow, they may not have the cash to give the refund because of their payouts and the way they tend to be working.“In normal times the legal answer is that it's outrageous, sue them. Accommodation was supposed to be 22 - 25th March. These opinions are not necessarily shared by the Australian Frequent Flyer's owners, management or staff.JavaScript is disabled. LE are entitled to enforce the T&C's you agreed to.We have booked to go to Sydney for the Royal Easter Show now cancelled and reservation at the Hyatt Regency from Wednesday 8/04 to 13/04 I was wanting to transfer until November anytime.My reservation number 54002434 and 54002578 for a 2 day and a 3 day.The reservation is in the name of Janet and Barry White.My email address is janetwhite10@bigpond.comJanet for goodness sakes remove your post with your personal email and full names!Go to Report inappropriate content bottom right corner of your post.This site is available to be read by everyone on the planet including scammers and spammers.We aren't he Hyatt Regency in Sydney. Luxury Escapes has refused to refund us even though the Marriott are offering refunds (and Resort has been closed since 6th April and won't be reopening until 1st August 2020.) Does your travel insurance cover you? If you booked non-refundable then the hotel may stick to that and not refund. Does anyone have a success story about how to get then to agree to a refund? This hotel has continued to be closed and has rightfully refunded any bookings made during covid-19. Nor is it … If they are saying no refund then I doubt they would change their mind or get the hotel to change its mind.Covid 19 being around doesn't entitle you to a refund. I know I wouldn’t.Unfotunately, it's totally correct hat having chosen to use Luxury Escapes, you are now bound by heir terms and conditions as well as those of the accommodation, What this means in a situation like this is that what the hotel has said doesn't necessarily apply if you didn't book directly with said hotel.

Luxury Escapes aren't going to pay for you not being able to go. tldr: Luxury Escape refused to provide a refund even though the hotel is closed and the hotel is happy to issue a refund. Their own refund policy states: Absolute joke of a company. That’s what a chargeback on credit card is for? We will undoubtedly revisit some of your queries in a future Q&A. Or they may be flexible in the circumstances. Poor form luxury escapes! A cousin of mine has used them for a Bangkok hotel stay. They have not paid the hotel for our booking, so no good reason not to pass on a refund to us. Of course none us of knew a few months ago that Covid-19 would sweep the world and impact so many people’s lives. This Holiday Travel forum on TripAdvisor is not connected with Luxury Escapes.This is the version of our website addressed to speakers of Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions.Online Travel Agencies (OTAs) / Online Hotel Booking Websites It's not their fault you're quarantined anymore than it's yours. If they are saying no refund then I doubt they would change their mind or get the hotel to change its mind.Covid 19 being around doesn't entitle you to a refund. Details of cancellations and refunds would be in the Terms and Conditions pages on their website. LE will not refund even when the Hotel is happy to do so, they will only defer.

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