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See how you can add meaningful business value to every connected device with Salesforce. Smart cities, for example, can include traffic lights that adapt to the size of queues, speed limits set to match weather and traffic conditions, and rubbish bins that alert the authorities when they're nearly full.Other applications include pollution monitoring that steers traffic away from affected areas, buildings that spot intruders and detect water leaks; and further remote monitoring of patients by doctors.The powerful advantages that the IoT enables make it a game-changer for consumers and businesses alike.The growth in connected devices and the IoT is already impacting the way businesses work. Learn how to provide proactive service leveraging data from your devices And this in turn means product design and marketing strategies can be informed by more accurate, real-world data. But already the range of benefits includes:One important way in which the IoT can assist businesses is in leveraging insights from big data, which can be hard to handle without the right automated processes in place.The IoT enables organisations to collect and analyse customer information in real time – without the need for a human intermediary to collect and enter it or the data volume limits that that necessarily entails. By the end of 2018, more than a third of the global population will be using a smartphone, according to eMarketer.The final piece of the puzzle is social networking technology and the adoption of communication networks and communities as a way of receiving information, collaborating with others and ensuring that the right information flows to the right people.By publishing and exposing Application Programming Interfaces (APIs), for example, platforms like The future of the Internet of Things will only be limited by imagination.People are already thinking about ways it can help improve lives. What is Salesforce IoT?

These then transmit and receive data via the internet, typically reacting according to predetermined event rules. From the industrial gas bottle that lets the depot know when it needs replacing, to the heart implant that enables a doctor to monitor her patient remotely, to the fridge that announces when it needs restocking, business and consumer IoT applications continue to proliferate. Our Ebook will help you understand the fundamentals of IoT IoT enables businesses to shift from reactive break-fix services and recurring preventive maintenance plans to proactive monitoring of devices and predictive maintenance.

Information about customers can be sent automatically to an organisation’s CRM platform in real-time.For example, Toyota Friend, which is based on Salesforce Chatter, enables people to interact with their car, dealership—and Toyota itself. Data can then be aggregated and analysed by businesses to improve or enhance their services, or to determine bugs. Remote health monitoring, emergency alert systems, smart devices such as hearing aids and wearable heart monitors, smart bed management. If you can't find what you're looking for, A long and indirect chain of communication stretched between producer and customer, with retail staff, sales reps, repairs and complaints departments the links between the two. Customers expect a rapid, effective and personal response to their enquiries and issues; automating processes in a way that assists cost cutting and improves reliability is a business ambition that the IoT can play an essential role in.Not so long ago, customer relationships were built on the foundations of face-to-face and telephone contact. General Enquiries: +353 14403500 | Fax: +353 14403501 | Sales: 00800 7253 3333 Use our learning platform, Trailhead, to develop your IoT knowledge For those ready to take advantage of it, the Internet of Things will create huge opportunities, worth trillions in increased profits over the next decade.As a Salesforce Partner, if you would like to engage with IoT, watch the demo in the In agriculture, producers and farmers benefit from self-driving tractors, sensors to improve production output in conjunction with satellite imagery, and wireless environmental sensors to monitor crops and livestock.From computer hard drives to cars and aircraft, devices with IoT capability can sense when components are exhibiting faults or nearing their end of life. Take your insights further with Salesforce. Consumers are growing increasingly familiar with a wide range of tech that makes use of the Internet of Things. Behind every connected device there is a customer

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