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I went to bed on the 2nd of January with a certain amount of money and woke up on the 3rd, short courtesy of Boohoo. I am also not sure where the 'Hey' at the beginning of emails/responses to reviews comes from. After 28 days I heard nothing from them I contacted them and they asked me for portage receipt which I didn’t have because I dropped the package off in the drop off box.


Kindly note that it can take 3-5 working days for the payment to show on your account (depending on your card issuer) after the refund has been processed.Your browser's Javascript functionality is turned off.

No wonder people cannot leave bad reviews on their site. So, I gave up and asked for a refund. Please note that Klarna are an independent payment company and boohoo have no influence over whether your payment with Klarna is accepted or not. I need a refund or something and I need the full $46.00. I have been fighting with them since January 3rd, 2019 and even my bank confirmed that by law, a company can only hold your money seven days, and we are far beyond that point. I purchased clothing online, and was charged money on my credit card, and the order never came. Now the cheap pricing makes sense. I would just order from somewhere else, ordering from boohoo is a waste of time and money.I've been waiting a month for my package, paid for 3/5 day shipping and they say they can't do anything for another 3 weeks and I have to allow Fed ex the time. Not only did they make a supposed happy occasion very stressful for me but for my family members also. One of our customer service agents will be more than happy to look into this for you. I look forward to hearing back from them - hopefully this review generates the suitable response that my daughter's numerous emails have failed to yet to do so. Like typically I'm an 8, but certain tops, dresses and rompers based on material I get in a 10 because I have a big butt, and my chest area is larger than the models. This can take up to 7 days to show in your account and is dependent on your bank's processing time.Please note: In the event of a discrepancy between the value of the returns entered in the portal and the actual items received we reserve the right to recover any shortfall from you.

This returns period starts from the date you receive your order. Any student in the United States can register as a student on the site and get an automatic ten percent off on purchases.Although there are a ton of positive aspects, there are a few negatives that need to be addressed.On the website, customers can find links to a customer service department. The site strives to be completely international and the dropdown menu of countries to select has a number of options. I just don't understand WHY would I have to send it back to get a refund and THEN buy the one I wanted AGAIN, i'll have to pay shipping a second time and that really sucks. So I saw a boohoo ad on facebook, and have seen them on my instagram as well, so I decided to browse their website for clothes for my trip.

No one could tell me anything every time I contacted boohoo and Hermes (the courier).
She then tells me she could issue a reorder/refund the 7th if the packages have not arrived. All reviews found online were negative when it came to dealing with Boohoo.com's return policy. If you’re not happy with what they sent, BooHoo says you can return the item for free for a full refund within 14 days.

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boohoo returns reviews