asos return policy covidmauritania pronunciation sound

Shoppers want to know exactly what they are purchasing and it's up to retailers to deliver a product that meets their expectations. We may also experience some delays in our stock availability. Due to the current challenges posed by COVID-19, we've extended our return policy to 100 days in recognition that customers may be visiting our stores less frequently at this time.

We'll email you a label to attach to the return package which you can then drop off at any drop point It’s unlikely to affect you, but we wanted to give you a heads up. Thank you for your understanding and sorry for any inconvenience caused.

If you try to make a return, we may have to send it back to your default delivery address and ask you to cover the delivery costs.Hygiene and our customers’ safety is super important, so certain items can’t be returned for refunds including:Of course, it's fine to try an item on like you would in a shop, but please don't actually wear it. You can print a label from the carrier website by clicking the create return link. "Reducing the volume of returns needs to be a top priority for all online retailers and understanding the reasons consumers send products back in the first place is key to enabling this. All returned items will be refunded once they've been received by our warehouse. If this happens to you and you think we've made a mistake, please get in touch with Customer Care and we'll be happy to discuss it with you.

we suspect someone is actually wearing their purchases and then returning them, ordering and returning loads - way, waaay more than even the most loyal ASOS customer would order or the items returned don't match what you ordered - then we might have to deactivate the account and any associated accounts. All items are inspected on return.Returned items are your responsibility until they reach us, so make sure they're packed up properly and can't get damaged on the way!As the parcel remains your responsibility until it arrives back with us, ensure that you get proof of postage in case you need to contact us about your return.If your account has been deactivated and you need to make a valid return, contact Customer Care. We get it, sometimes something just doesn't work for you and you want your money back.

Need a different size or colour of an item? If you return an item requesting a refund within 28 days of the item being delivered to you or available for collection, we'll give you a full refund by way of the original payment method. we suspect someone is actually wearing their purchases and then returning them or ordering and returning loads – way, waaay more than even the most loyal Asos customer would order – then we might have to deactivate the account and any associated accounts. Orders placed from 2nd June 2020 onwards sit within our normal returns policy here . Want to find out more about our returns policy? Please note: Returns to the warehouse may take longer than usual to process, in line with Government guidance due to the COVID-19 risk, we are required to hold returned parcels in our warehouse for 48 hours before processing. "However, Asos is also cracking down on the possibility of fraud - which means if you frequently buy items then return them - you might be considered suspicious, and potentially refused a refund.The brand continued: "We also need to make sure our returns remain sustainable for us and for the environment, so if we notice an unusual pattern, we might investigate and take action.

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